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What We Do

How We Do It

How We Are Organized

Our Vision, Purpose & Goals

Who to Call for What









How we are Organized

Information Services (IS) is organized into "crafts," doing away with traditional departments and related boundaries.
  • The craft structure aligns with recent evolutions of the technology field and IS's desire to create a highly collaborative, flexible organization.
  • Within IS, the crafts promote cross-functional discussion and actions.
  • Primary points of contact for the university community remain centralized in a few, key areas.
  • To contact a craft leader by telephone, please call Ext. 2-8200
  • For assistance with technology, please review the contact list.
Craft Descriptions

Craft Name Acronym Description Leader
Architecture ARC Design, develop, establish, monitor technology visions and plans for the university.  Maintain current knowledge of industry trends and technologies.  Bob McCormick
Business Continuity & Security BCS Security policies, procedures standards, monitoring, education, firewall support, disaster recovery planning Arlene Yetnikoff
CRM CRM All PS CRM modules, design, configuration, and support Audrey Bledsoe
Database & Data warehouse DBDW Oracle, MS SQL server, database administration, data marts/data warehousing/ETL Daryl Roche
Enterprise Application Administration EAA Enterprise middleware support, enterprise application patching, maintenance, PeopleTools support, security administration.  Ed Gregory
Enterprise Resource Planning ERP All PS HR and Financial modules design, configuration, and support.  All Student Administration modules design, configuration, and support.  Ed Gregory
Field Services/Enterprise Technology--Loop FSET Field Support for Loop campus.  Network, telecommunication, Internet design, configuration, and support Joshua Luttig
Field Services/Enterprise Technology--LPC FSET Field Support for LPC/suburban campuses.  Network, telecommunication, Internet design, configuration, and support Jim Hryckiewicz
IS Operations ISOPS Administration, financial planning and support, communications, Board of Trustees relationship Tonya Harvey-McDonald
Operating/ Storage Systems OSS Enterprise servers (Unix and NT), storage systems, file servers.  E-mail, IM, and wireless messaging Jason Yao
Portal Portal All portal modules design, configuration, and support Paul Hermany
Project/ Process Management PPM Project management, ISO process management, architecture process management Jeff Johnson
Technology Contact Center TCC Tier 1 phone, Web, e-mail support for all systems Eric E. Breese


IS Senior Leadership

  • Vince Kellen is the Vice President for Information Services.
  • Managing directors are assigned as coaches, facilitators, mentors and supervisors on an as needed basis. Managing directors and the vice president make key IS decisions.
  • To contact a craft leader by telephone, please call Ext. 2-8200
Name Description
Vince Kellen, Vice President for Information Services Serves on the TLT committee, the PeopleSoft Steering committee, and is the Administrative Liaison to the Board of Trustees Technology Committee.
Joe Salwach, Associate Vice President Serves on the TLT committee.
Tina Cooper, Executive Director Serves on the following committees: University Strategic Planning, PeopleSoft Steering, Living the Mission, Compliance, Code of Conduct, and New Employee Orientation. She also provides support for the Board of Trustees Technology Committee.
Dan Deco, Director Handles enterprise architecture, oversees the TLC process, and approves all university technology purchases. In addition, he serves on the TLT committee.
Chang Ding, Director Serves on the TLT committee.
Cara Kaufmann-Rosenthal, Director Handles process and project management.


Craft Leader/Director Relationship

News & Updates



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