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Software
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Install Software in Labs

  1. If you need software in the computer labs, please start by calling the Technology Contact Center (TCC) at Ext. 2-8765.  Please note, beta software cannot be installed or tested in any Information Services labs or classrooms.
     
    • Technology Contact Center (TCC) determines if DePaul University already owns a license for that software as per the Software Licensing Policy.

    • If the software is already licensed (FrontPage, Publisher, SPSS, Minitab, SAS or Maple), Technology Contact Center (TCC) will give you information about how to access the software.

  2. If the software is not licensed, then Technology Contact Center (TCC) can help you determine whether the software is freeware (public domain) or if a license must be purchased.

    • If the software is freeware, the faculty/staff contacts the manufacturer/distributor for permission to install the software. (Permissions are still necessary even for freeware.)

    • Or, the license agreement (EULA) must state that the software is free for academic use.

  3. If a license must be purchased, then you must follow the standard budget procedures for your department/college.

    • A quote must be obtained. The following table lists contact information for DePaul's preferred suppliers.

    Supplier Contact Email Phone
    CCIT Mary Beth Kolb maryb@ccit-inc.com 224-625-8807
    CDW-G Rusty Singer rustsin@cdwg.com 877-325-3359
    Insight Joe Clinton jclinton@insight.com 630-924-6788

    The budget manager purchases the software following departmental guidelines.

  4. Once the faculty/staff has permission or license (either via EULA, license, permission letter or permission e-mail), the software and permission or license can be delivered to the Software Consultant Diane Tarkowski dtarkows@depaul.edu

    • This permission must be kept in your files. You will need to provide it if DePaul is ever audited regarding software licensing.

  5. Field Services installs software on a test computer and tests it for usability and compatibility with current programs.

  6. Once usability and compatibility have been tested, an installation package is created and is tested for usability and compatibility.

  7. Once the installation package is certified for use, the installation package is run on all of the relevant computers.

  8. A message is sent to the requestor to confirm that the installation is completed. Note: The process takes at least two weeks.



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