| Topic |
Contact Area |
Contact Information |
| Address files |
Data Warehouse Administrator |
dwadmin@depaul.edu
|
| Architecture review process |
Process Project Management |
Jeff Johnson
312-362-7963 |
A/V equipment/
Classroom technology |
Technology Contact Center (TCC) |
312-362-8765 |
| BlackBerry support |
Technology Contact Center (TCC) |
312-362-8765 |
| Campus Connection |
Technology Contact Center (TCC) |
312-362-8765 |
| Campus Connection-login & password |
Technology Contact Center (TCC) |
312-362-8765 |
| Cellular phones |
Procurement |
Procurement & Payment |
| Communication about IS projects |
IS Operations |
Dana Tuttolomondo
312-362-7206 |
| Computer labs |
Technology Contact Center (TCC) |
312-362-8765 |
| Computer problems |
Technology Contact Center (TCC) |
312-362-8765 |
| Condor e-mail |
Technology Contact Center (TCC) |
312-362-8765 |
| CTA U-Pass-for a lost or stolen card |
CTA |
http://www.transitchicago.com/help/ contactus.html |
| CTA U-Pass- distribution information |
DePaul |
U-Pass Hotline at 312-664-7200, Ext.3051, Monday-Friday, 8am-4:30 pm
upass@depaul.edu |
| Datamart |
Data Warehouse Administrator |
dwadmin@depaul.edu
|
| Departmental phone bill- faculty/staff telephones |
Networks, Telecom, Internet |
netconnect@depaul.edu |
| DePaul cards |
ID Services |
Go to ID Services hours and locations for more information |
| DePaul cards- reader equipment |
Technology Contact Center (TCC) |
312-362-8765 |
| Disaster recovery |
Business continuity |
Maybelline Davis:
312-362-6230
Ed Gregory: 312-362-5374 |
| E-mail- Outlook delete account |
Network Administration |
netadmin@depaul.edu |
| E-mail- Outlook general usage |
Technology Contact Center (TCC) |
312-362-8765 |
| E-mail- Outlook mailing groups/lists |
Network Administration |
netadmin@depaul.edu |
| E-mail problems |
Technology Contact Center (TCC) |
312-362-8765 |
| E-mail- request new Outlook account |
Network Administration |
netadmin@depaul.edu |
| E-mail- reset Outlook passwords |
Technology Contact Center (TCC) |
312-362-8765 |
| E-mail- student account information |
ID Services |
Go to ID Services hours and locations for more information |
| E-mail- student general usage |
Technology Contact Center (TCC) |
312-362-8765 |
| Faculty/staff telephones- general usage |
Technology Contact Center (TCC) |
312-362-8765 |
| Hawk account |
Technology Contact Center (TCC) |
312-362-8765 |
| Help Desk |
Technology Contact Center (TCC) |
312-362-8765 |
| Information security-firewalls |
Computer Security Response Team (CSRT) |
security@depaul.edu |
| Information security-Incident response |
CSRT |
security@depaul.edu |
| Information security- report security violations |
CSRT |
security@depaul.edu |
| Information security-vulnerability analysis |
CSRT |
security@depaul.edu |
| Intelliprint |
Document Services |
copyservices@depaul.edu |
| IS organization structure |
IS Operations |
Tonya Harvey-McDonald
312-362-7208 |
| IS Policies |
IS Policy Coordinator |
Dana Tuttolomondo
312-362-7206 |
| IS Web site feedback/updates |
IS Operations |
Dana Tuttolomondo
312-362-7206 |
| Lab reservations |
Technology Field Support |
PCclassroomRequests@depaul.edu |
| Lab reservations-cancellation |
Technology Field Support |
PCclassroomRequests@depaul.edu |
| Network activation |
Technology Contact Center (TCC) |
312-362-8765 |
| Network folder |
Network Administration |
netadmin@depaul.edu |
| Network jack wiring |
Technology Contact Center (TCC) |
312-362-8765 |
| Network Printers |
Technology Contact Center (TCC) |
312-36 2-8765 |
| Network problems |
Technology Contact Center (TCC) |
312-36 2-8765 |
| Password questions |
Technology Contact Center (TCC) |
312-362-8765 |
| Password reset |
Technology Contact Center (TCC) |
312-36 2-8765 |
| PC classroom reservations cancellation |
Technology Field Support |
PCclassroomRequests@depaul.edu |
| PC classroom reservations |
Technology Field Support |
PCclassroomRequests@depaul.edu |
| PeopleSoft access |
Speak to your individual manager |
Your manager |
| PeopleSoft technical problems |
Technology Contact Center (TCC) |
312-362-8765 |
| Projects ideas/system changes |
Process/Project Management |
Jeff Johnson
312-362-7963 |
| ResNet |
Technology Contact Center (TCC) |
312-362-8765 |
| Spam control |
OSS |
antispam@depaul.edu |
| Student telephones- billing |
PaeTec |
PaeTec 1-800-962-4772 |
| Student telephones- voicemail |
Technology Contact Center (TCC) |
312-362-8765 |
| Software- classroom lab software |
Software Consultant |
Diane Tarkowski
312-362-8899 |
| Software- discounts |
E-academy |
www.e-academy.com |
| Software- new software |
Software Consultant |
Diane Tarkowski
312-362-8899 |
| Software problems |
Technology Contact Center (TCC) |
312-362-8765 |
| Software- standard office software |
Technology Contact Center (TCC) |
312-362-8765 |
| Technology life cycle |
Process/Project Management |
Jeff Johnson
312-362-7963 |
| Technology vendor contracts/invoices |
IS Operations |
Tonya Harvey-McDonald
312-362-7208 |
| Telephone problems |
Technology Contact Center (TCC) |
312-362-8765 |
| Telephone move/add/change phone line- faculty/staff telephones |
Technology Contact Center (TCC) |
312-362-8765 |
| Web sites |
Technology Contact Center (TCC) |
312-362-8765 |
| Voicemail password reset |
Technology Contact Center (TCC) |
312-362-8765 |
| Wireless network |
Technology Contact Center (TCC) |
312-362-8765 |
